An absolute no spam policy We will never use your email address to send you spam emails. We will only send you emails if you opt-in to receive our free nicehair.org Hair Loss Newsletter and to send you a receipt. The only other time we will contact you is in reply to your questions and queries. In these cases, we are prompt, polite and to the point.
Your payment informationWe do not handle your payment details — such as credit card numbers etc. — all of this information is processed securely and confidentially by Stripe.com. If you have any queries about your payment information please contact us and we will deal with your request promptly and courteously.
Your purchaseWe will not send you any mail in the post and you will only receive a confirmation email receipt from Stripe plus an email from firstname.lastname@example.org containing your member access details.
Processing of your personal dataUnder the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases. Lawful basis: Consent Where our purpose for processing is: Email newsletters and product purchases. Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. Sharing your information: We do not share your information with third parties. / We do share your personal information with third parties and they include; Stripe.com. Lawful basis: Contract Where our purpose for processing is: for purchasing membership on nicehair.org Which is necessary because: Stripe is our payment gateway provider. We process your information in the following ways: email newsletters and membership access. Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant. Your individual rights Under the GDPR your rights are as follows. You can read more about your rights in details here; the right to be informed; the right of access; the right to rectification; the right to erasure; the right to restrict processing; the right to data portability; the right to object; and the right not to be subject to automated decision-making including profiling. You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data. We handle subject access requests in accordance with the GDPR.
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